How can we help?

Eventara is Udaipur's trusted online marketplace for planning events of every kind - weddings, birthdays, corporate days, conferences and celebrations. We connect people planning events with verified venues, hotels and event planners, so you can discover options, compare clear quotes, and book with your payment protected until your event is done.

Tell us about your event in a short form, and we match your request to a few verified venues or planners. Their quotes arrive within 48 hours, lined up side by side so you can compare fairly. Pick the one you like, pay a small deposit to confirm, and your payment stays safe with us until the event is delivered.

Both sides of an event. Customers - families, companies and institutions planning any occasion - use Eventara to find and book trusted suppliers. Businesses - hotels, banquet venues and event planners - use it to reach genuine customers and grow their bookings.

Yes. It's completely free for customers to browse, request quotes and compare. Businesses can list for free too - Eventara earns only a small commission on confirmed bookings, with no listing or sign-up fees.

Browse listings or submit a quote request. Once quotes arrive, compare them, choose the one that fits, and pay a small deposit to confirm. Your booking, invoice and all details are then saved to your account.

Use the “Get Free Quotes” form and tell us your event type, date, guest count and budget. Your request goes straight to a few matched venues and planners who reply with clear, itemised quotes.

Each business sets its own pricing based on your requirements - guest count, date, inclusions and services. You receive itemised quotes so you can see exactly what's included and compare fairly.

Yes. You can message a business through Eventara to discuss inclusions, tweak a package or ask about pricing. Your contact details stay private until you decide to book.

Absolutely. You can request quotes from several venues and planners, shortlist and compare them, and book more than one supplier for the same event - for example a venue plus a separate planner or caterer.

Open My Bookings in your account and choose the booking you want to change. Modifications and cancellations follow the terms shown on that booking; any charges depend on how far in advance you cancel.

Your request is sent to the matched businesses right away. Their quotes usually arrive within 48 hours, and we line them up side by side so you can compare and choose without any back-and-forth.

A booking is confirmed the moment you accept a quote and pay the deposit. The business is notified immediately, and your deposit is held safely by Eventara until your event takes place.

You can pay by UPI (GPay, PhonePe, BHIM), net banking or major debit/credit cards. Businesses receive their payouts directly to their registered bank account.

A small deposit - usually around 30% - confirms your booking and shows the business you're committed. It's held safely by Eventara, not paid straight to the supplier, and the balance is settled as per your booking terms.

Refunds follow each booking's cancellation terms, which are shown to you before you pay. Cancel far enough in advance and your deposit is refundable in full or in part.

Charges depend on timing. A typical policy is a full refund 30+ days before the event, a partial refund 15–30 days before, and no refund under 15 days - but you never pay the balance. The exact terms appear on each booking.

Yes. Quotes show applicable GST, and you receive a proper GST invoice along with a complete booking record for every confirmed booking - easy to download and keep for yourself or your company.

Very. Your money is held safely by Eventara and released to the business only after your event is delivered. All transactions run through secure payment gateways, and money never moves off-platform.

Click Sign In, then Register, and choose whether you're a Customer or a Business. Fill in a few short details and you're ready to go.

Double-check your email and password and make sure Caps Lock is off. If you've forgotten your password, use “Forgot Password?” to reset it. Still stuck? Contact our support team and we'll help.

On the Sign In page, click “Forgot Password?” and follow the instructions sent to your email to set a new one.

Go to My Account and open Profile to update your name, contact details, GST number and saved preferences at any time.

Reach out to support from the Help section and we'll close your account and remove your data in line with our Privacy Policy. Some records may be retained where the law requires it.

Click “List Your Business”, choose Business/Supplier, and submit your details. Our team reviews your application before you go live.

After you register, the Eventara team checks your documents - GST and relevant licences. Once approved, you receive a verified badge and your listing goes live to customers.

We check identity, GST registration and the relevant trade or food-safety licences before granting the verified badge, so customers can book with confidence.

Matched customer requests arrive in your business dashboard's enquiry inbox, and you're notified so you can respond quickly.

Use the availability calendar in your dashboard to mark dates as open or blocked, so you only receive enquiries for dates you can serve.

Yes - add photos, packages, capacities and details from your dashboard whenever you like. A rich, up-to-date portfolio wins more bookings.

The customer's deposit is held safely by Eventara and released to you after the event is delivered, net of commission. Your payouts go to your registered bank account.

Eventara charges a small commission only on confirmed bookings. It's deducted from your payout automatically - there are no upfront, listing or subscription fees.

Open the enquiry, build a quote with your inclusions and price, and send it. Replying within 48 hours keeps your rating high and improves your chances of winning the booking.

Register as a business, add your property details, photos, halls and rooms, and set your pricing. Your listing goes live once verification is complete.

From your dashboard you can add each hall or room with its capacity, inclusions and pricing, and edit them any time.

Edit your package tiers and per-event pricing directly in the dashboard - changes apply to new quotes straight away.

Mark dates as available or blocked on your calendar so you only receive enquiries for open dates and avoid double-bookings.

Accept a request by sending a quote. Once the customer pays the deposit, the booking is confirmed and appears in your dashboard with all the details.

Your cancellation terms are shown to customers before they book. If a booking is cancelled, refunds and any charges follow those terms and are handled by Eventara - you don't have to chase anyone.

Every business is checked for identity, GST and the relevant licences before going live, and carries a verified badge so you always know who you're booking.

Yes. Customer contact and GST details are validated, and only customers who actually booked through Eventara can leave a review - so ratings you see are genuine.

Contact details stay private until a booking is confirmed, payments are held safely on-platform, and we monitor for and flag suspicious activity.

We collect only what's needed to run your bookings, never sell your data, and never share your contact details without your consent. See our Privacy Policy for the details.

Yes. Deposits are held by Eventara and released only after your event, and every transaction uses secure payment gateways.

Use the Report option on any listing or message, or contact support. We investigate every report and act quickly to keep the platform safe.

Reach us any time through the Help section, by email at support@eventara.in, or via the contact form. We're always happy to help.

Our team is available 9 am–8 pm IST, Monday to Saturday. Urgent, event-day booking issues are handled around the clock.

If your query isn't resolved, just ask to escalate and a senior team member will follow up. Event-day problems are always given priority.

Yes. For login, payment or website problems, contact support and we'll help you troubleshoot and get things working again.

Use the feedback form or email support@eventara.in with a short description and a screenshot if you can - it goes straight to our team.

We'd love to hear from you. Use the feedback link in the Help section - your ideas genuinely help shape how Eventara grows.